In addition to the autonomous store formats, such as the cashier-free avec box and the hybrid avec 24/7 store, Valora is now also introducing vending machines. The aim is to bring more convenience to the customer experience. Thanks to the new k kiosk vending machines, customers can enjoy their meals even when the shops are closed at night. The range includes snacks and various drinks, as well as some non-food items.
In addition to conventional machines, vending machines with touch screens are also being used. By touching the surface of the vending machine, customers can place the desired products in a shopping basket and then pay for them conveniently in a single step. Both types of machine take cashless and contactless payment.
Based on the experiences at the first nine locations, Valora will decide which type of machine to use at which of the 300 planned locations. The k kiosk vending machines will be installed in front of avec and k kiosk points of sale.
More information is available at www.kkiosk.ch/automat.